We Take Your Privacy Seriously
At Koch B & Y Insurance Services Ltd, we are committed to protecting your privacy at all times. We understand the sensitivity of your personal information and treat it with the highest level of care and confidentiality. You can trust us to deliver exceptional service while safeguarding your personal information in compliance with applicable laws and regulations.
1. Your Personal Information
Personal Information is data about an identifiable individual. It does not usually include business contact details when used to connect with someone in their professional role. At times, we may de-identify data for internal purposes in a way that does not identify you or compromise your privacy (e.g., analyzing claims statistics).
2. Why We Collect Your Personal Information
We collect personal information to provide you with accurate insurance quotes, products, and services. This information is essential for tailoring coverage to your needs. Data may be collected directly from you or from third parties, including but not limited to:
- Insurance companies and brokers
- Licensing and driver record agencies
- Financial institutions
- Employers
- Medical providers
3. How We Use Your Personal Information
Your personal information may be used for:
- Determining eligibility for insurance products and services
- Processing applications and claims
- Communicating with you regarding products and services
- Fraud prevention and detection
- Credit checks with authorized third parties
- Business analytics, reporting, and regulatory compliance
- Marketing and service improvement
If we intend to use your information for purposes not described here, we will inform you at the time of collection or update our terms accordingly.
4. The Data We Collect
i. Information You Provide
When you request a quote, apply for coverage, make a payment, subscribe to our newsletters, or file a claim, we may collect details such as:
- Name, address, phone number, email
- Age, marital status
- Vehicle and property descriptions
- Driver’s licence and driving history
- Financial and banking information
- Employment information
ii. From Third-Party Applications
We may use tools and services such as:
- Google Analytics & Tag Manager
- Google Ads conversion tracking and remarketing
- Social media widgets (Facebook, LinkedIn, X/Twitter, Pinterest)
These may collect cookies and usage data.
iii. Cookies
Our website (kochbandyinsurance.com) uses cookies to enhance your browsing experience and to support analytics and marketing tools. You may disable cookies in your browser, but this may affect site functionality.
5. Your Consent
By providing us with your personal information, you consent to its collection, use, and disclosure as outlined in this Privacy Policy. Consent may be express (oral, written, electronic) or implied (by using our services).
If you provide information about another individual (such as a
dependent or employee), you must have their
consent.
You may withdraw your
consent at any time by contacting us. Please note that withdrawing
consent may limit our ability to provide certain products and
services.
6. Do We Share Your Personal Data?
We only share your personal information when necessary for business purposes, or as required by law. Third parties we may share information with include:
- Insurance companies
- Claims adjusters
- Other licensed brokers or agents
- Financial institutions with an interest in your insured property
- Regulatory and legal authorities, when required
7. Right to Be Forgotten
You may request the removal of your personal data from our records, subject to legal and regulatory requirements.
Contact Information
Koch B & Y Insurance Services
Ltd
Licensed insurance
brokerage in British
Columbia
Regulated by: Insurance
Council of British Columbia (General Licence – Active)
Office:
Como Lake
Village
152-1960 Como Lake
Ave
Coquitlam, BC V3J
3R3
Canada
Email:
[email protected]
Tel: +1
604-937-3601
Privacy Officer:
Sandra
Brunac-White
[email protected]